Refund policy

Full priced items may be returned for a refund or store credit if returned in unworn, new condition, with tags still attached, within 14 days of receiving purchase.
Once your return is received and inspected, we will notify you via email that we have received and processed accordingly. Shipping fees are non refundable and customers are responsible for return shipping charges.

Please note, for refund returns: Customers are responsible for return shipping charges as well as a 15% restocking fee that covers any initial shipping, transactional fees, packing materials and labor involved in the processing of your order. This will be deducted from the refund amount.

Please note, for store credit returns: Shipping fees are non refundable and customers are responsible for return shipping charges.

Return Address:
Returns can be mailed to-
Nim The Label
1/31 Lenco Crescent
Landsborough QLD 4550

Please ensure you include in the return your name and order number so that we can process correctly.

*Items purchased from 'Sale' or 'Archive' collections are final and not eligible for return or exchange.